Frequently Asked Questions
Find answers to common questions about shopping with SmartLookBD.
Standard delivery within Dhaka usually takes 1-2 business days. Outside Dhaka, delivery takes 3-5 business days depending on the courier service.
We accept Cash on Delivery (COD), bKash, and Nagad payments for all orders.
You can cancel your order at any time before it is marked as "Shipped" from your Account Details page. Once shipped, the order cannot be canceled, but you can refuse delivery.
